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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MERTECH EQUIPMENT products

The group "New Technologies" offers for review the products of the plant MERTECH EQUIPMENT: electronic scales, barcode scanners, detectors, counters, banknote sorters, printers for printing checks, labels, cash register equipment, POS computers, monitors, keyboards, customer displays, magnetic card readers, label guns, data collection terminals (TSD), etc.
  • Electronic scales M-ER MERTECH EQUIPMENT
    Electronic scales M-ER
    M-ER 326 AC-32.5 "Slim", etc.
  • Barcode Scanners MERTECH EQUIPMENT
    Barcode Scanners
    2310 P2D, SUNMI NS021, etc.
  • Banknote Detectors MERTECH EQUIPMENT
    Banknote Detectors
    D-20A Promatic LED Multi, etc.
  • Counters of banknotes (bills) MERTECH EQUIPMENT
    Counters of banknotes (bills)
    C-100 CIS, C-3, etc.
  • Coin Sorter Counters MERTECH EQUIPMENT
    Coin Sorter Counters
    C-500, etc.
  • Printers for printing receipts MERTECH EQUIPMENT
    Printers for printing receipts
    E200, E300, etc.
  • Label Printers MERTECH EQUIPMENT
    Label Printers
    LP58 EVA RS232, etc.
  • Cash register equipment MERTECH EQUIPMENT
    Cash register equipment
    Pioneer 114F et al .
  • POS computers MERTECH EQUIPMENT
    POS computers
    R100 , etc.
  • POS monitors MERTECH EQUIPMENT
    POS monitors
    CT-12M, CT-12TM, etc.
  • Buyer's Displays MERTECH EQUIPMENT
    Buyer's Displays
    CD-TFT, PD-1200VFD, etc.
  • POS keyboards MERTECH EQUIPMENT
    POS keyboards
    KB-50, KB-60, etc.
  • Etiquette pistols MERTECH EQUIPMENT
    Etiquette pistols
    MX-2616, MX-2612, etc.
  • Data Collection Terminals (TSD) MERTECH EQUIPMENT
    Data Collection Terminals (TSD)
    SUNMI L2, SUNMI L2K, etc.
  • Magnetic Card Readers MERTECH EQUIPMENT
    Magnetic Card Readers
    150-123 "MAGNET" etc.

NEW TECHNOLOGIES GROUP

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